Recent Publications

Bourdin D, Sichtmann C. Does an Employee’s Accent Impact Customer Participation in Services? In Academy of International Business (AIB) Annual Meeting. Online. 2020

Diamantopoulos A, Baumgartner H, De Nisco A, Napolitano NR. Modeling The Impact of Country and Destination Image on Tourism Outcomes: Is Stylistic Responding a Threat?. 2020. Paper presented at XVII Societa Italiana di Marketing (Italian Marketing Association), Castellanza, Italy.